HR Employee Relations: Motivation, Grievances and Discipline

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This course examines how to benefit from HR Employee relations. HR Employee relations Course is now recognised as an exciting programme that will bring you up to date on the latest techniques and approaches that are appropriate in HR Employee relations.

By the end of this course participants will be able to:

• Understand the objectives and goals of HR Employee relations.
• Understand the Core Role of Employee Relations.
• Know the ER function in Practice.
• Know how to support the Manager, Supervisor or Team Leader
• Identifying the managing performance
• Know how to get the best from people
• Know the personal development planning.

Methodology of Training
Effective presentations for each of the topics together with interactive trainer lead sessions of discussion. There will also be practical sessions and the participants have the opportunity to practice and experience. Role-plays, case studies, DVD's, videos, small group work, exercises and feedback will be used to facilitate learning.

The Organisational Impact
• Participants will be able to work successfully in this course.
• Participants will be able to describe the role of the HR Employee relations.
• Improve the ER function in Practice.
• Participants are encouraged to understand the rationale of ER
• Participants will be able to manage performance.
• Participants will be able to get the best from people.

This course is designed for :
• Employee Relations Specialists
• HR and Personnel Professionals
• Line Managers
• Supervisors and Team Leaders



23-27January 2012

13-17 February 2012

20-24February 2012

27February – 2 March 2012

5-9 March 2012

12-16 March 2012
















Additional Info

  • Day 1:

     The Core Role of Employee Relations
    •    The Context
    •    The Core Role of ER
    •    The distinction between the role of ER and the role of the Manager
    •    The Impact on Policies and Procedures
    •    Change Management
    •    ER and Nationalisation
    •    Understanding the Rationale of ER
    •    Change Agent and Employee Champion
    •    The Psychological Contract

  • Day 2:

    The ER function in Practice
    •    Communications
    •    Discipline – poor performance
    •    Appeals
    •    Handling sickness absence
    •    Team Briefing
    •    Consultation
    •    Discipline- Gross misconduct
    •    Return to work interviews
    •    Notification Rules
    •    Trigger Mechanisms

  • Day 3:

    Supporting the Manager, Supervisor or Team Leader
    •    Grievances
    •    Equal Opportunities
    •    Discrimination
    •    Conducting the Grievance Interview
    •    Management's right to manage
    •    Equality and diversity
    •    Harassment and Bullying
    •    Motivation

  • Day 4:

    Managing Performance, Counselling, Providing Employee Assistance
    •    The performance management process
    •    Motivation and Goal Theory
    •    Giving Feedback
    •    Coaching
    •    Counselling – Managers and Supervisors
    •    Counselling employees
    •    A Counselling Style Inventory
    •    Employee Assistance Programmes

  • Day 5:

    Getting the Best from People
    •    Leadership Competencies
    •    Leadership development
    •    360 degress feedback
    •    Getting the best from People
    •    Then characteristics of leaders
    •    Leading v Managing
    •    Course review
    •    Personal Development Planning

  • Period: 5 Hours
  • Duration: 5 Days
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